CTEN is a consortium of members who combine resources to facilitate cost effective technology implementation. Primary services include Internet access, network management, and interactive video conferencing network services. CTEN members consist of public, private, post-secondary schools, health care facilities, government agencies, and related entities who work together to enhance lifelong learning for our children and our communities. All interested entities can be considered for membership.

Texas State Technical College Waco is an authorized Internet Service Provider for Internet Access and other associated E-Rate Eligible services.   Network & Telecommunication Services provides E-Rate Support for CTEN Members. The Service Provider Identification Number (SPIN) for TSTC Waco is 143018034.

A complete list of eligible services, forms and guidelines are located on the Universal Service Administrative Company's website: universalservice.org

What we do:

• Constantly work to lower connection costs
• Offer technical and administrative support
• Coordinate video conferencing resources through online scheduling
• Access to virtual field trips

Central Texas Education Network (CTEN) and it’s partner, Texas State Technical College (TSTC) Waco, provide connections to the world. Educational and business opportunities through the World Wide Web, video conferencing, data exchange, Intranet connections, distance learning, and other means of electronic communication await those who connect to the Internet via CTEN. Membership in CTEN is open to public and private school districts, public and private institutions of higher learning, public and private telehealth facilities, public and private libraries, regional and state consortia and governmental agencies. 

CTEN connects directly into the Internet backbone. CTEN holds a position as a major Internet Service Provider in the Central Texas area. This is accomplished by the combined buying power of the members and through the partnership with TSTC Waco. This partnership has accomplished a major network upgrade and expansion in 2004, while maintaining the same rates since 2002. Bandwidth is monitored to maintain and provide for members’ needs. The primary focus of CTEN is to offer the best services available while maintaining reasonable costs for all members and partners. CTEN works with its members to plan for the future utilization of technology. CTEN maintains a telecommunications infrastructure that is compatible with regional, state, national, and international telecommunications networks.

CTEN seeks to empower its members by providing them with the knowledge to maintain and update their networks. Providing training and support for members is one means that enables CTEN to keep network costs affordable. CTEN also offers a menu of services that are customizable to meet member needs. These encompass most aspects of network administration, engineering, and project management.

Bookmark www.cten.net to stay up to date on the network changes and new projects!

Welcome to our newest members!

• Falls Community Hospital
• Rosebud-Lott ISD

The following are members of CTEN:
Axtell ISD
Brookhaven Youth Ranch
Bruceville Eddy ISD
Cameron ISD
Chilton ISD
China Spring ISD
Connally ISD
Coolidge ISD
Crawford ISD
ECCT (Education Coop of Central Texas)
Falls Community Hospital
Gholson ISD
Goodall-Witcher Health Care
Groesbeck ISD
Hallsburg ISD Hill College
Hillcrest Health System
Hillsboro City Library
Itasca ISD
JR3 Education Associates, LP
Mart ISD
McLennan Community College
Mexia ISD
Rapoport Academy
Robinson ISD
Rosebud-Lott ISD
University of Mary Hardin-Baylor
Vanguard Preparatory School
Waco ISD
Waco McLennan County Library
West ISD

Contact TSTC Waco for information on how to join and connect to CTEN. Pricing and help ordering scaled network connectivity is available, as well as additional network support services.

Telephone: (254) 867-4830   E-mail: cten @ tstc.edu

Members will receive the CTEN Manual that includes:

• Service Contract
• CTEN Guide
• CTEN Bylaws
• Memorandum of Understanding
• Various Documents and Forms

When your membership has been approved by the Governing Board, you will be notified. Successful applicants granted membership by the Governing Board will then complete and submit the applicable forms and contracts to TSTC Waco.

TSTC Waco will process your application and contact you to complete the membership process and to get connected to the CTEN Network.

Membership Application

OFFICERS

	Chair: Dr. Marlene Zipperlen University Mary Hardin-Baylor Dean of Education Represents Health Care - 2012 mzipperlen@umhb.edu (254) 295-4572		Secretary: Jessie Abbott White Hill College Associate Vice President of Information Technology Represents Higher Education - 2011 jwhite@hillcollege.edu (254) 659-7841
	Vice-Chair: Steele Cooley Private Sector Represents Public and Private Schools - 2013 steelecooley@yahoo.com (254) 697-4141		Treasurer: Ben Saage Education Coop of Central Texas Executive Director Represents Public and Private Schools - 2013 bsaage@rbec.net (254) 756-1974 ext. 340

BOARD MEMBERS

 

	Anthony Price, Rosebud-Lott ISD Superintendent, CTEN Board Member Member-At-Large - 2012 aprice@rlisd.org  (254) 583-4510		Cathy Koenig, Groesbeck ISD Technology Director, CTEN Board Member Represents Member-At-Large - 2011 c.koenig@groesbeck.k12.tx.us (254) 729-4118
	Stanley Harris, Axtell ISD Superintendent, CTEN Board Member Represents Governmental Organizations - 2012 sharris@axtellisd.net  (254) 863-5301		Dale Norwood, Waco ISD Technology Director, CTEN Board Member Represents Public and Private Schools - 2011 dale.norwood@wacoisd.net (254) 755-9503
	Dr. Jan Hungate, West ISD Assistant Superintendent, CTEN Board Member Represents Public and Private Schools - 2012 jjhungate@west-isd.net (254) 826-7500		Annette Scott, McLennan Community College Associate Director of the University Center at MCC, CTEN Board Member Represents Higher Education - 2012 ahscott@mclennan.edu (254) 299-8380
	Russ Johnson, TFE CTEN Board Member Represents Business and Industry - 2011 russ.johnson@tfeconnect.com (254) 741-2702		Lance Zimmerman, TSTC Waco Director, Distance Learning CTEN Board Member Represents Higher Education - 2013 lance.zimmerman@tstc.edu (254) 867-3257
	James Karney, Waco-McLennan County Library Director, CTEN Board Member Represents Libraries - 2013 jamesk@ci.waco.tx.us (254) 750-5946

Central Texas Education Network (CTEN) links school districts, higher education institutions, libraries, telehealth facilities, governmental organizations, business/industry, and telecommunications consortia into one communications system. The network is capable of simultaneously handling Internet access, computer data transmissions and video conferencing.

CTEN bylaws

Contract disputes that cannot be resolved in the ordinary course of business shall be submitted to the negotiation process provided in Chapter 2260, Subchapter B, of the Government Code.

Dispute Resolution and Claims

This Network & Acceptable Use Policy Contract specifies the actions prohibited by the users of the CTEN Network. TSTC Waco and/or CTEN reserve the right to modify the policy at any time, effective upon posting of the modified policy.

Network and Acceptable Use Policy

CTEN Guide

Sample Services and Dues Contract

Physical Location:	Office of Information Services Texas State Technical College Waco 3801 Campus Dr. Waco, Texas 76705
Administrative Phone Number:	(254) 867-4830
Fax Number:	(254) 867-3403
Technical Assistance:	(254) 867-3375
E-mail Address:	cten@tstc.edu

Texas State Technical College Waco provides the management and support team for CTEN. The management team is led by:

Jim Hogue - Interim Director of the Office of Information Services.

Sherry Tucker - Project Manager, billing and E-rate support.

Diane Lozano - Interim Assistant Director of the Office of Information Services.

Josh Reynolds - Assistant Director, network/system engineering and security.

Jeffrey Dunnam - Network Administrator for network engineering and video conferencing.

Brannon Suggs - Network Technician for system administration and CTEN field support.

Brian Meer - System Administrator for server maintenance and support.

Greg Scales - CTEN Webmaster.

Joe Sublett - Network Admin specializing in anti-virus support.

Sherry McNeil - Technology Support/Help Desk.

These personnel support CTEN and can best be reached by phone at 254-867-3375 or by E-mail at cten@tstc.edu.